Group subscription questions, answered.
Clear answers for native mobile apps offering group subscriptions and the buyers who manage them.
Product fit
What is Mintgrove?
Mintgrove helps native mobile apps sell and manage group subscriptions on the web. It provides group checkout and a buyer portal for billing and seat management.
Who is Mintgrove for?
Mintgrove is for native mobile apps that want to sell subscriptions to teams, families, workplaces, care providers, schools, or other groups.
How is Mintgrove different from platform-managed subscription tools?
Mintgrove is built for group subscriptions in native mobile apps. Group buyers can manage billing and seats in one place, while your app keeps its customer relationship and mobile experience.
Is there a minimum group size?
Yes. Group subscriptions start at five seats.
Billing and pricing
How does Mintgrove pricing work?
Your Mintgrove plan includes a monthly platform fee and revenue share on group subscription revenue managed through Mintgrove. Pricing explains the available plans and what each includes.
Who sells the subscription and gets paid?
Your app does. Buyers purchase a group subscription for your app through Mintgrove checkout, and your app gets paid through its own payment provider account. Refunds, disputes and sales tax are handled in that account. Mintgrove never sells the subscription or processes payments.
Does Mintgrove use in-app purchases?
No. Mintgrove handles group subscriptions as web payments, not in-app purchases. Your app needs a Stripe account to use Mintgrove.
Is revenue share charged on the full subscription amount?
Yes. Revenue Share is a percentage of the subscription amount your buyers pay, before payment processing fees. It is charged in addition to your monthly platform fee, and the rate depends on your plan.
How do I pay Mintgrove?
Your monthly platform fee is billed through Stripe to the card you add during setup.
Which payment platforms does Mintgrove work with?
Mintgrove currently supports Stripe. Need a different provider? Join the waitlist and tell us what you use.
What pricing and billing options can we offer?
You can choose a single price or tiered pricing, then select the terms you want to offer: weekly, monthly, annual, or lifetime.
What if I go over my seat limit?
We email you as your app approaches its seat limit. If auto-upgrade is on, your app moves up to the next plan when buyers need more seats, and the upgrade is billed right away. If auto-upgrade is off, or your app is on Scale, buyers cannot purchase new or additional seats until you upgrade in your Mintgrove console. Scale is the highest self-serve plan; contact us about Enterprise.
Can I switch plans?
You can change your plan from the billing page in your Mintgrove console. You can't switch to a plan whose seat limit is lower than the number of seats you have purchased. The new plan's price starts on your next billing date, with no mid-cycle charge or credit. Your seat limit and revenue share rate update as soon as you save the change.
Is there an annual option?
Yes. Scale offers annual billing at 10% off: $5,388 a year, compared with $5,988 paid monthly. Choose it when you sign up. Enterprise annual contracts are arranged directly with us.
Access and seat management
What counts as an active seat?
A seat is active once someone has activated it. Your plan's seat limit is different: it counts every seat purchased and available to an account, whether or not it has been activated.
I bought a group subscription. Where do I manage billing and seats?
The buyer organization administrator manages billing and seats in the Mintgrove buyer portal.
I’m a group member and need help with access. What should I do?
Ask the buyer organization administrator who manages your group’s seats. For help with the app itself, contact the app.
How do I cancel?
A buyer organization administrator can sign in and go to Billing → Cancel subscription. Cancellation takes effect at the end of the already-paid period. Seats remain active until the renewal date, then access is removed. There is no cancellation fee or mid-term refund or credit.
Integrations
What does Mintgrove integrate with?
Mintgrove works with Stripe for payments, Adapty for in-app access, and your email or CRM platform, including Klaviyo, Resend, Mailchimp, Braze, Iterable, Customer.io, and SendGrid. RevenueCat support for in-app access is coming soon.
Do we have to replace our existing subscription tools?
No. Mintgrove works with the supported systems your app already uses for payments, access, and buyer communication.
Do you support payment providers other than Stripe?
Mintgrove currently supports Stripe. Need a different provider? Join the waitlist and tell us what you use.
Getting started
How do I get started?
Join the waitlist to receive Mintgrove updates.